Setting Up a Job with Video Interview Only

Updated 4 months ago by Amy Tranter

The Video Interviewing tool is available as an add-on to your subscription for all Professional or Enterprise customers. If you’d like more information, please contact your Customer Success Manager and we’ll organise a demo for you. 

Before adding a video interview step to the pipeline in your job, there are a few tasks that need to be completed.

Create the job

Currently, the Criteria platform requires you to select a test battery when setting up a job, however, you can update the job's settings to only include a video interview. Here's how.

  1. In your Criteria account, go to Dashboard or Jobs and click Create a Job in the top right corner.
  2. Give your job a title and add an Internal Reference Name if required. Click Next.
  3. Select the test battery for the job and click Select this Test Battery. Note that this step is required even if you do not intend to invite candidates to complete assessments as part of the recruitment process. We recommend selecting the Criteria Recommended Test Battery here. Don’t worry, the platform will remove this from the job once you add your video interview.
  4. Chose the pipeline to use for the job, then click Finish Job Setup.
  5. Click to close the Invite Candidates modal and return to the Job Settings screen.
  6. Scroll down to One-way Video Interview and click Add.
  7. Fill out all fields to set up the video interview. Note that the Save button will not become available until all required fields are filled out.
    1. Video Interview Template: Select your preconfigured video interview template from the dropdown list. If your preferred Template is not showing, you can follow the instructions here to create a new one.
    2. Pipeline Stage: By default, the video interview is added to the Incoming stage, which will also remove the test battery selected previously. No action is required for this field.
    3. Evaluators: Select each evaluator who will be reviewing the candidates' video responses. You can type their name to locate them if you have a large number of users.
      1. To use any of the options to minimise bias, click the down arrow next to each evaluator's name to select these. (These are optional.)
        1. Hide video: hide the candidates' videos
        2. Hide Personal Details: hide the candidates' personal details
        3. Disguise Voice: disguise the candidates' voices
        4. Hide Feedback Messages: hide any feedback messages candidates have added to their video responses
    4. Number of Evaluations Required: Select the number of evaluations that are required to be completed before the candidate's video interview is considered complete. For example, if you select two, then two reviewers need to complete their evaluation of each candidate's video interview before their results become visible. If only one reviewer completes the evaluation, no scores will appear in the platform as the evaluation is not complete.
    5. Deadline: If you have set an expiry for invitations in the job, this will be shown here.
  8. Click Save. A confirmation message appears. Close this to return to the Job Settings screen.

Add or amend expiry date

  1. To add or amend the expiry date for the job, go to Candidate Experience within Job Settings.
  2. Click Edit next to Event Expiration.
  3. Select the preferred number of days you would like to give your candidates to complete the video interview. This will be from the time they are invited. Select the preferred time zone from the drop down menu.
  4. Click Save

Add custom email template

  1. To add a custom invitation email for the video interviews, on the Job Setting screen, go to Candidate Experience. Click Edit next to Email.
  2. Select your custom video interview email template from the dropdown list and click Save.

Next Steps

Now that your job is set up, you are ready to add and invite your candidates to complete the video interview.

Click here to view more information about using video interviews.


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