FAQ
Assessments
Your questions about Workplace Alignment Assessment answered
Your Questions About Illustrait Answered
Your questions about the Microsoft 365 tests answered
Your Questions about the Computer Literacy & Internet Knowledge Test Answered
Your Questions about Emotify Answered
Troubleshooting
Troubleshooting: Accessing and Using the Criteria Platform
Troubleshooting: Logging Into Your Criteria Account
Troubleshooting: Helping Other Users Access Criteria
Troubleshooting: Clearing Your Cache
Who is Criteria?
Understanding Test Results
My Criteria Subscription
Testing
Common Questions About Video Interviewing
Candidate Demographic Questions
Privacy and Personally Identifiable Information
Best Practices
Criteria assessments and mitigating practice effects
Guides for the Criteria Platform
1. Setting Up Your Account
Account Setup
Assessment Setup
Using the Workplace Alignment Assessment
Create a TestMaker Test
Creating Surveys Using TestMaker
Tips for Creating Great TestMaker Tests
Creating and Using a Competency Set for Illustrait
Language Options for Candidate Summary Reports
Test Languages for Candidates
Checklists - Start Here!
Account Setup Checklist
Assessments Checklist
Structured Interviewing Checklist (Video & Live)
Job Components Checklist
Job Components Setup
Create a Custom Score Range
Create a Rating System
Creating Custom Email Templates Using HTML
Create an Email Template
Create a Test Battery
Create a Pipeline
Create an Exit Page
Create a Landing Page
Create a Job Application
Structured Interviewing Setup (Video & Live)
Creating a Video Interview Template
Adding Questions and Messages to Your Interview Content Library
Updating Your Interview Content Library
Creating a Live Interview Template
Reducing the Size of Your Video
Create a Landing Page for Video Interviews
Creating a Custom Email Template for Video Interviews
Logging Into Your Criteria Platform Account
2. Creating and Editing Jobs
Advanced Features
Changing Your Candidates' Time Zone Setting
Recruiting for Sensitive Positions (Limiting Access to Results / PII)
Managing Positions Requiring Multiple Application Forms
Multiple Rounds of Testing
Using Automation to Streamline Your Recruitment Process
Create a Job
Preparations for Creating a Job
Creating a Job - The Basics
Creating a Job - Additional Settings
Using Criteria Recommended Test Batteries
Editing a Job
3. Invite and Manage Candidates
Invite
Re-administering an Assessment
Conduct a Live Interview
Inviting Candidates to Complete a Video Interview
Conduct Supervised / On-Site Testing
Re-administering a Video Interview
Extending Assessment Invitations
Email Candidates
Administer a Test or Interview
Live Interviewing: Evaluator Links
Add External Calendar Links to Your Recruitment Process
Manage / Organise
4. Review Candidates
Share Results for a Candidate
Rate a Candidate
Compare Candidates
Talent Signal
Reviewing Live Interview Results
Reviewing Candidate Video Interviews
Filter Candidates by Test Scores
View Assessment Results
Filter Candidates by Application Responses
Tools for Reviewing Applications
5. Reporting
Integrations
Applicant Tracking System Integrations
Single Sign-On Integrations
Adding Single Sign-On (SSO) to Your Criteria Account
Adding and Updating Users Via Single Sign-On
Other Single Sign-On Providers
OneLogin SSO Setup
Azure AD SSO Setup
Okta SSO Setup
Your Questions about Single Sign-On (SSO) Answered
Talent Insights Integrations
Platform & Products
Try a Test or Video Interview
Introduction to Live Interviewing
Introduction to Video Interviewing
Criteria Platform and Products Overview
Resources
Accessibility Requirements
Guide to Accommodating Accessibility Requirements
Making Time Adjustments to Accommodate Accessibility Needs
Accommodating Accessibility Requirements for Video Interviews
Bias in Hiring
Independent Bias Audit of Criteria's Assessment Platform
Minimise Unconscious Bias with our Blind Hiring Feature
Glossary
Tools for Developing Stakeholder Engagement at your Organisation
How To Guides for Video Interviewing
Criteria Platform System Requirements
The Definitive Guide to Hiring Employees for SMBs
Guides for Interpreting Score Reports
Resources Library
Identifying and Promoting Leaders
Live Interviewing Quick Guide
Definitive Guide to Structured Interviewing
Candidate Communications Toolkit
Design an immersive and engaging experience for new hires and internal talent mobility
Translating Criteria Score Reports Using Google Translate
Talent Insights
1 Getting Started
An Introduction to Talent Insights
User Roles within Talent Insights
About the Collaboration Guides
About the Employee Personality Profile
About the Workplace Insights Report
About Talent Insights
Getting Started for Admins
Getting Started for Employees
2 Using Talent Insights
Using Talent Insights for Employees
Leaving a Team in Talent Insights
Sharing Your Workplace Insights Report and Collaboration Guide
Linking Your Prior EPP Results to Talent Insights
Using Talent Insights for Managers
Inviting Your Team to Talent Insights
Quick Guide for Managers: Facilitating a One-on-One Discussion
Quick Guide for Managers: Facilitating a Team Discussion
How to Use the Manager Guide
How to Use the Collaboration Guide
How to Use the Workplace Insights Report
Managing Your Team in Talent Insights
3 Administration
Managing Employees in Talent Insights
Creating Teams Through the Admin Console
Managing Teams in Talent Insights
Inviting Employees to Talent Insights Through the Admin Console
Changing an Employee's Access Role
Adding Employees Through the Admin Console
FAQ
Talent Insights for Employees
Getting Started: Setting Up Talent Insights
Getting Started: Introduction to Talent Insights
Using Talent Insights
Welcome to Talent Insights
Test Portfolio
Aptitude Assessments
Cognify
UCognify
General Aptitude Mobile Evaluation (GAME)
Criteria Mechanical Reasoning Assessment (CMRA)
Criteria Cognitive Aptitude Test (CCAT)
Universal Cognitive Aptitude Test (UCAT)
Criteria Attention Skills Test (CAST)
Criteria Platform Videos
3 The Benefits of Game-based Assessments
2 Assessment Portfolio | Criteria Platform
1 Introduction to Assessments | Criteria Platform
Emotional Intelligence Tests
Personality Tests
Risk Tests
Skills Tests
TestMaker Tests
Microsoft Excel 365
Microsoft Word 365
Microsoft PowerPoint 365
Computer Literacy & Internet Knowledge (CLIK)
Microsoft Suite 2016
Criteria Basic Skills Test (CBST)
Typing Tests
Comparing Microsoft 2013 and 2016 assessments with Microsoft 365 assessments
Score Range Test Battery Recommendation Updates
Overview of all Criteria Assessments
Selecting the Appropriate Cognitive Aptitude Assessment
What's New
Customise the reminder emails your candidates receive!
Illustrait is Here!
Refreshed style for the Cognify assessments
Managing Your Video Interview Content Just Became Easier!
Talent Signal: Keeping your Candidates in Order Just Got Easier!
Introducing Live Interviewing!
Introducing Our New Results Page!
Combine Assessments and Video Interview in One Step for Your Candidates to Complete!
We've made some changes to our Recommended Test Batteries and Suggested Score Ranges!
Boost your applicant pool with open links
Access Your Candidates' Application, Assessment and Video Interview Data In One Report!
Get More Out of Your Data With Our Analytics Dashboard!
Improved Job Creation Process Makes Using Structured Interviewing Easier!
Three New Microsoft 365 Skills Tests are Here!
Restrict how often candidates can create new applications in your Criteria account
Illustrait competencies now available in downloadable data reports
“Create Job” updates make matching job titles and choosing assessments easier
New for Video Interviews
Automatically Assign Teams in Talent Insights
Talent Insights Admins Now Able to Import Employees EPP Results!
Customise Your Candidates' Time Zone Setting
Everything in its right place: All video interview candidates now available on the VI dashboard
Review a candidate’s video interview responses after evaluation
Reasonable Adjustments for Video Interviewing
