Criteria Platform and Products Overview

Updated by Amy Thomas

Congratulations on beginning your recruitment and talent management journey with Criteria! We are very excited to have you join us.

Starting out with a new technology platform can be daunting, so we've created some resources to help you dive in and become familiar with using our products.

Test Portfolio

Criteria offers a range of assessments relating to aptitude, emotional intelligence, personality, risk and skills. You can even create your own assessments to test your candidates' skills in fields that are relevant to your industry.

Deciding which assessments to use as part of your recruitment process can be difficult. Click here to find detailed information about each of our assessments.

Want to try an assessment before inviting your candidates to complete it? Click here to learn how.

Guides for the Criteria Platform

There is a lot to learn about using the Criteria Platform, from creating email templates, test batteries and pipelines, to setting up jobs and inviting candidates to complete applications, assessments and video interviews. As your candidates complete their tasks, you need to manage their progress through the recruitment progress and review their results. Click here to view our How To Guides, which provide step-by-step instructions on how to complete each of your tasks in your Criteria Platform account.

Structured Interviewing

Criteria offers video interviewing and live interviewing tools to help you create structured interviews that are objective, fair and minimise bias. Click on the links to learn more.

If this is not currently available in your account please reach out to your Account Manager to discuss your subscription.

Talent Insights

Talent Insights can help your organisation improve engagement and performance by empowering teams with insights designed to drive self-awareness, communication, and collaboration. It uses Criteria’s personality assessment to provide your employees with objective insights into their work, communication, and interaction styles.

Interested in learning more about how you can introduce Talent Insights into your organisation? Click here for more information.


You'll find a lot of great content relating to best practices, tips and trends in recruitment and retention on our website, LinkedIn profile and in our Resources area. Here you will find case studies, guides for interpreting the assessment score reports, information about accommodating your candidates' accessibility requirements, and so much more!


In our FAQ area you will find the answers to common questions about Criteria, our platform and products. Got a question not covered here? Contact us using the details below.


We offer integrations with a wide range of applicant tracking systems and single sign-on providers. Click here to learn more about the integrations we offer and how you can use these to leverage the best out of the systems you use.

What's New

We are regularly making updates to our platform and products, to improve the quality of your experience and that of your candidates. You can check out what's new here.

Contact Us

Do you have a question about your contract, pricing, or adding a feature to your Criteria Platform account? You can view your Customer Success Manager's details in the bottom right corner while you are logged into your account. You can also contact them here.

Not sure how to complete a task in the Criteria Platform or you have a technical query? Contact our Customer Support Team here or by clicking Contact at the top right corner of this page.

Your candidates can contact our Support Team through the Intercom bot icon in the bottom right corner when they are logged in to their invitation or they can email us at

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