Microsoft Word 365

Updated by Amy Thomas

At a glance 

Type of assessment



Level of proficiency in Microsoft Word


5 minutes


Candidates are presented with 12 multiple-choice questions.

Workplace outcomes

Reduced training requirements

Increased productivity

Recommended for

Recommended for roles that require Word proficiency including Administrative Assistants, Executive Assistants and Secretaries, Customer Service Representatives, Paralegals, and Receptionists. 


Identify the best candidates who are proficient in Microsoft Word using a fast and adaptive assessment. The Word test is designed to measure proficiency with a wide range of functionalities in Microsoft Word. By assessing a candidate’s ability to proficiently use Word, employers gain a full picture of a candidate’s Word skills and can identify the top candidates who are competent performing common tasks in Word.  

Assess basic to advanced Word skills 

From formatting text and objects to creating table of contents and mail merges, employers can assess job readiness and reduce training needs for roles that require regular use of Word at the beginner through to advanced level.  

Skills covered

  • Basic editing  
  • Numbered and bulleted lists 
  • Formatting 
  • Tables 
  • Templates 
  • Headers and footers 
  • Table of contents 
  • Mail merge 


Multiple-choice questions

For improved test security, your candidates will be streamed different questions from a large bank of items. This means that no two candidates are likely to be presented with the same set of questions, making it harder for candidates to cheat or prepare for specific questions.

Useful and immediate insights

Detailed score reports provide you with immediate insights including: 

  • Score: a numerical score indicating how the candidate performed relative to other people who have completed the assessment 
  • Proficiency rating: a rating of Word proficiency from Beginner to Advanced 

Additional Resources

About the Word 365 test

Get an overview of the Word 365 assessment.

Word 365 Sample Score Report

View the sample report available for the Word 365 assessment.

Guide for interpreting the score report

Guides for interpreting the Word 365 Score Report.

Microsoft 2016 Skills Tests

Word skills test is also available for versions 2013 and 2016. 

Comparing Microsoft 2013 and 2016 assessments with Microsoft 365 assessments

View a comparison chart for these assessments.

Your questions about the Microsoft 365 tests answered

View our FAQ page to see the answers to some common questions about this test.

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