Zoho Recruit

Summary of how Criteria integrates with Zoho Recruit
Zoho Recruit integrates with Criteria through a Criteria extension available in the Zoho Recruit Marketplace. After the extension is installed and authorized by your Zoho Recruit Primary Contact user, candidates can be invited to complete Criteria assessments and the results will flow back into Zoho.
- Recruiters can initiate a Criteria assessment from a candidate record in Zoho Recruit by selecting the Criteria action and choosing the relevant job.
- Criteria then sends the candidate an email invitation to complete the assessment.
- As the candidate progresses, Zoho displays assessment status (for example, Invited or Completed) in the candidate record.
- When the candidate completes testing, Zoho is updated with a link to the candidate’s Criteria score report for review.
Integration FAQ: what you need to know
How much does it cost to integrate Criteria with Zoho Recruit? | You will require a Professional, Professional Plus or Talent Success Suite subscription to access the Zoho Recruit integration. Please reach out to your Criteria account manager for further information on costs. We recommend confirming with your Zoho Recruit account manager if costs are associated with your Zoho Recruit subscription. |
Time to integrate | Criteria require two business days from sign-off to create the integration with your Zoho Recruit account. |
Can I trial the integration before I purchase? | Criteria customers must have an appropriate subscription before an integration can be initiated. |
Does this integration support assessment and structured interviews? | This integration only supports assessments at this time. Structured interviewing will need to be managed directly in your Criteria account. |
Can I send multiple candidates an invitation at the same time? | Candidates can only be invited to complete Criteria assessments individually through Zoho Recruit. |
Can I use multiple rounds of testing in my job? | Yes. Simply repeat the steps for inviting your candidate to complete the second round of assessments. |
Can I reuse my candidates' previous results for a new job? | Yes, if you have the "Reuse Assessment Results" function enabled in your Criteria account, you can copy your candidates' existing results to new requisitions. When this option is set, the system will automatically identify if a match is found between the candidate and any existing results for the same assessments. |
How are the invitations sent? | Invitations are sent via email from Criteria and are sent immediately after initiating the assessment in Zoho Recruit. |
Can I send assessments in-line with application? | No, assessment invitations must be recruiter initiated. |
When can I see my candidates' results? | The scores will appear in your Zoho Recruit account once the candidate has completed all assessments in the package. |
What information will I see for my candidates' results? | For assessments, the following values are provided: Assessment Status A live link to the score report is provided. The report will be displayed in your preferred format - PDF or Dynamic Score Report. If you are using PDF reports, the Download Results link will also show the PDF that was saved into Zoho Recruit when the results were added to Zoho Recruit. |
Can I invite candidates without sending their personally identifiable information (PII) to Criteria? | No, Criteria requires the candidate's name and email address in order to send them the invitation email. |
How do I get started with the integration?
Are you an existing Criteria Platform customer? To enable the integration, please contact our Customer Success Team.
Interesting in becoming a customer? Then speak to our sales team today.
Already connected?
Already have an active integration between your Zoho Recruit account and Criteria? We have created a guide to help you make the most out of it. Click here to view the Integration Guide.